Marriott

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Our Mission

An evolution is underway at Marriott Hotels®, and in the coming years, you will see our flagship brand transform, offering a full-service hotel experience that speaks to the future of travel. In our new incarnation, you will find spaces that easily swap work for play, technology that takes service to another level and an energy that reminds guests that travel isn’t just about going somewhere—it’s about living in the moment. This site gives you a glimpse of the exciting changes ahead, and we invite you to share the brand transformation story with your customers.

Every story has a starting point.

Learn about the beginning and evolution of the brand from Mr. Marriott himself.

Our Guest

From sticking to a workout routine to enjoying a well-cooked meal, modern business travelers are looking for more from their hotel than just a place to sleep. At Marriott Hotels, we offer guests a place that helps them move seamlessly between work and play, where technology facilitates service, and they never have to choose between style and substance.

Our Beliefs

We believe that travel should be enjoyable, whether it’s for business or pleasure. Our passion for hosting and attention to detail focuses on guests’ needs, delivering peace of mind so they can focus on what’s important.

Travelers don’t just deserve a smart stay—they deserve a brilliant one. We’re constantly challenging ourselves to make travel better by anticipating both what our visitors want and what they need. Through innovations and delight, we aim to make every journey uncomplicated, unforgettable, amazing.

In short, we promise to help your guest Travel Brilliantly ℠.

Spread the Word

We’ve got a great story, which is why we want to share it with the world. From our TravelBrilliantly.com site and Social Media to Public Relations and Marketing, we’re reaching travelers from every angle.

Impact your customers’ experience with Marriott Hotels by keeping up with the changes. Share our story and follow the journey on TravelBrilliantly.com and our social media channels:

travelbrilliantly.com

Visit TravelBrilliantly.com to explore Marriott Hotels’ journey to help shape the future of travel. We invite you to share the site with your contacts, who can learn more about our innovations, including the new guest room redesign and mobile check-in.

Our Ideas

From mobile check-in to adaptable lobbies, we’re reinventing travel with bold ideas to make business travel easier. Whether sitting down for a meeting or sending a follow-up email, these innovations are keeping up with the future of travel. Fuel the excitement and share these innovations with your customers.

Guest Ideas

From technology and design to work and wellness, travelers from around the globe shared their ideas for the future of travel. Below are some of the most popular submissions, but you can explore them all at TravelBrilliantly.com.

Building unexpected synergies

e Check-In / e Key

Digital newspaper

Healthy vending machine

Hashtag it

Our Look

We’ve updated our wardrobe. Marriott Hotels now features a sleek, modern style, which is already reflected in our communications and will be rolling out in our hotels in the next year.

Key cards and packets
Do not disturb signs
In-room guest directory
Advertising
Mobile
check-in signage
M.com hotel websites
Pinterest boards
Marriott Rewards® emails
Van

Sales Resources

Building a more brilliant brand requires the right tools. Here you’ll find everything you need to know about the evolution of Marriott Hotels, which you can print and share with clients.

Helpful Links